Privacy Policy
PRIVACY POLICY
Effective Date: Noember 2025
Company: That One Landscaping Company, LLC (“TOLC,” “we,” “our,” or “us”)
Website: www.tolcservices.com
Location: Raleigh, North Carolina, United States
1. OVERVIEW
This Privacy Policy explains how TOLC collects, uses, discloses, and safeguards personal information when you visit our website or use our products and services (collectively, the “Services”).
By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.
2. INFORMATION WE COLLECT
We collect both personal and non-personal information as described below.
A. INFORMATION YOU PROVIDE DIRECTLY
You may provide information such as:
Contact information: name, email address, phone number, company name, and job title.
Account credentials: username, password, and preferences (where applicable).
Payment information: billing address and limited payment details (all payments are processed securely by third-party providers such as Stripe; TOLC does not store full card numbers).
Communications: messages or inquiries sent to us via email, chat, or online forms.
B. INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, we may automatically collect:
Usage data: IP address, browser type, device information, referring URLs, and time spent on site.
Cookies and analytics data: used for functionality, security, and site improvement.
System data: related to automation or service performance metrics when using TOLC software integrations.
3. HOW WE USE INFORMATION
We use information for the following purposes:
To operate, maintain, and improve our Services;
To process transactions and provide customer support;
To send administrative notices, updates, and marketing communications (only with consent);
To improve automation accuracy and service reliability;
To comply with applicable legal obligations and enforce our terms.
We do not sell, rent, or trade personal information for marketing or commercial purposes.
4. LEGAL BASIS FOR PROCESSING (EU/UK USERS)
If you access our Services from the European Union or United Kingdom, our legal bases for processing include:
Performance of a contract;
Compliance with legal obligations;
Legitimate interests (e.g., improving our Services, preventing fraud);
Consent (for optional marketing communications).
5. SHARING OF INFORMATION
We may share information only as necessary to operate our business or comply with the law:
With service providers who perform functions on our behalf (e.g., payment processors, analytics, cloud hosting). These providers are contractually required to safeguard your data.
For legal reasons such as to comply with subpoenas, court orders, or lawful government requests.
Business transfers: in the event of a merger, acquisition, or sale, your data may be transferred under appropriate confidentiality protections.
We do not allow third parties to access your personal data for their own marketing purposes.
6. COOKIES AND TRACKING TECHNOLOGIES
TOLC uses cookies and similar technologies to:
Maintain site functionality;
Analyze website performance and traffic;
Remember user preferences.
You can manage or delete cookies through your browser settings. Some features may not function properly if cookies are disabled.
7. DATA RETENTION
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal requirements, and resolve disputes. You may request deletion of your information at any time by contacting us.
8. DATA SECURITY
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic system is entirely secure, and TOLC cannot guarantee absolute data security.
9. YOUR RIGHTS AND CHOICES
Depending on your location, you may have the right to:
Access, correct, or delete your personal data;
Object to or restrict certain processing activities;
Withdraw consent for communications or marketing;
Request a copy of your data in portable form.
Requests can be made by emailing andrew@tolcservices.com. We may require identity verification before fulfilling requests.
10. INTERNATIONAL DATA TRANSFERS
If you are outside the United States, please note that your information may be transferred to and processed in the U.S., where data protection laws may differ. We take appropriate measures to protect such data in accordance with this Policy.
11. THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Users should review the privacy policies of third parties before providing information.
12. CHILDREN’S PRIVACY
Our Services are not directed to or intended for individuals under 18 years of age. We do not knowingly collect information from minors. If we learn that we have inadvertently collected data from a minor, we will delete it promptly.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. The updated version will be indicated by a revised “Effective Date.” Continued use of our Services after changes are posted constitutes your acceptance of the updated Policy.
14. CONTACT INFORMATION
For questions, concerns, or privacy requests, contact us at:
andrew@tolcservices.com
http://www.tolcservices.com
That One Landscaping Company, LLC, Raleigh, NC
SUMMARY OF KEY COMMITMENTS
We never sell your data.
We only collect what’s necessary for business operations.
You control your information and can request deletion or correction anytime.